AI call analysis that turns calls into summaries, insights and coaching
Every call is logged against the lead. Post-call analysis adds summaries and insights for managers once the feature is configured.
- Click to call
- Call connects
- Duration logged
- Outcome added to lead
The problem with call review
Managers coach from gut feel because nobody can listen to every call. Good objections handling stays with one person, and weak pitches repeat.
Everything it covers
Select a feature to see it in action. All data shown is illustrative.
- Click to call
- Call connects
- Duration logged
- Outcome added to lead
- Click to call
- Call connects
- Duration logged
- Outcome added to lead
- Review calls and activity
- Pick one improvement
- Agree it in a 1:1
- Check next week
From call to coaching
Illustrative sample dataFrom call to coaching
Sample data only. This shows how the work moves, not real figures.
How teams use it day to day
Post-call note
A summary is attached to the lead so the next caller starts informed.
Coaching session
A sales head reviews a handful of calls and agrees one improvement per person.
Quality check
A manager spot-checks calls for consistent messaging.
Why Propto CRM for call review?
Your brand on call review
Propto CRM runs under your name, so buyers, partners and staff see your identity and not ours.
Workflows matched to call review
Pipelines, forms, roles, rules and templates are configured around how you already work, instead of bending your process to someone else’s menu.
No per-user pricing
Add the people who need access without a per-seat conversation. A one-time investment option exists. Hosting, AI usage, telephony and messaging are separate, and terms are set out in a written proposal.
Connected with the rest of the business
Call review share one record with AI Voice Assistant, Communication Centre and Sales & Pre-Sales Management, so nothing is retyped between tools.
AI for routine work
AI Copilot and AI SDR agents assist with lookups and follow-up once an AI provider is configured. Changes wait for approval, and people stay in control.
- White-label under your brand
- Customised to your workflow
- No per-user pricing
- One-time investment option
Hosting, maintenance, AI usage, telephony, WhatsApp and other third-party services are separate. Scope and terms are confirmed in a written proposal.
Bring your existing data with you
We help move call review from spreadsheets or another CRM, without promising miracles.
Look at what you have and what is worth moving.
Map fields and flag cleanup.
Import a sample and check it with your team.
Plan the cut-over, training and a pilot.
What does waiting cost you?
Tick what sounds like your week. There is no score, only a conversation starter.
Questions we hear
What is verified today?
Call history from DeepCall, and a telecaller activity monitor. AI summaries and insights are available once configured, and scope is confirmed in a demo.
Is this the same as an automated calling agent?
No. Analysis reviews calls after they end. Automated calling is a separate capability.
Does it need an AI provider?
Yes, AI features depend on the provider you connect.
Book a personalised demo
Tell us about your business. We will contact you to understand your workflow.
Thank you. We have your request.
A Propto CRM team member will contact you. Nothing is booked until we confirm a time with you.
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