An AI voice assistant for real estate, with guardrails you set
Voice commands for your team, and qualification and follow-up conversations with prospects, kept inside persona, offer and handoff rules.
Agent: Are you looking for a plot or an apartment?
Prospect: A plot, around 1,200 sq ft.
How teams use it day to day
Instant first call
A new enquiry gets a qualification conversation within the rules you set, then reaches the right owner.
Hands-busy command
A manager on site asks for today’s visits instead of typing.
Gentle follow-up
A cadence-limited follow-up runs within business hours.
The problem with voice and calling
A new enquiry arrives at night and waits until morning. Follow-ups pile up in the afternoon. Teams want help with the routine calls but not an assistant that says things nobody approved.
Three different jobs for voice
Illustrative sample data1. Staff voice commands
A team member speaks a request and gets information from your records.
2. Prospect conversations
An agent qualifies and follows up within persona, offer, guardrails and cadence limits, then hands off.
3. Post-call analysis
Calls are summarised and reviewed afterwards for coaching.
Three different jobs for voice
Sample data only. This shows how the work moves, not real figures.
Everything it covers
Select a feature to see it in action. All data shown is illustrative.
Agent: Are you looking for a plot or an apartment?
Prospect: A plot, around 1,200 sq ft.
Agent: Are you looking for a plot or an apartment?
Prospect: A plot, around 1,200 sq ft.
- Agent qualifies
- Rule met
- Owner notified
- Person continues
Why Propto CRM for voice and calling?
Your brand on voice and calling
Propto CRM runs under your name, so buyers, partners and staff see your identity and not ours.
Workflows matched to voice and calling
Pipelines, forms, roles, rules and templates are configured around how you already work, instead of bending your process to someone else’s menu.
No per-user pricing
Add the people who need access without a per-seat conversation. A one-time investment option exists. Hosting, AI usage, telephony and messaging are separate, and terms are set out in a written proposal.
Connected with the rest of the business
Voice and calling share one record with AI Call Insights & Analysis, Propto AI Copilot and WhatsApp API & Automation, so nothing is retyped between tools.
AI for routine work
AI Copilot and AI SDR agents assist with lookups and follow-up once an AI provider is configured. Changes wait for approval, and people stay in control.
- White-label under your brand
- Customised to your workflow
- No per-user pricing
- One-time investment option
Hosting, maintenance, AI usage, telephony, WhatsApp and other third-party services are separate. Scope and terms are confirmed in a written proposal.
What does waiting cost you?
Tick what sounds like your week. There is no score, only a conversation starter.
Bring your existing data with you
We help move voice and calling from spreadsheets or another CRM, without promising miracles.
Look at what you have and what is worth moving.
Map fields and flag cleanup.
Import a sample and check it with your team.
Plan the cut-over, training and a pilot.
Questions we hear
Is this fully automatic calling?
Automated prospect calling is limited by the persona, offer, guardrails, cadence limits and business hours you configure, and handoff rules decide when a person takes over. Details for your deployment are confirmed in a demo.
Which languages are supported?
We confirm supported languages with you on a demo, based on the provider you connect. We do not assume support that is not verified.
What is the difference from AI Copilot and call analysis?
Copilot is chat for staff, voice commands are spoken staff instructions, prospect calling is customer-facing, and call analysis reviews calls afterwards.
Book a personalised demo
Tell us about your business. We will contact you to understand your workflow.
Thank you. We have your request.
A Propto CRM team member will contact you. Nothing is booked until we confirm a time with you.
Related reading
WhatsApp Automation for Real Estate: What to Automate and What Not To
A practical guide to WhatsApp automation for real estate: shared inbox, qualification, scheduling, reminders, guardrails and where a human should step in.
AI Voice Assistants in Real Estate: Three Different Jobs, Not One
AI voice in real estate means voice commands, automated prospect calling or post-call analysis. Learn the differences, guardrails and questions to ask.
AI in a Real Estate CRM: What Is Real, What Is Hype
A grounded look at AI in a real estate CRM: assistants, agents, automation and what needs human approval.